24 Jul 2018
Tip #1: Perfect Your Outer Banks Listing
Have High Quality Photos
Amazing photos can make a huge difference in vacation rental listing performance. The more photos you have the better. At beach we have an in house photographer that takes photos of your home at no extra cost to you.
Provide Detailed Floorplans
The more detail you can provide about your home the better. Guests love not having to go out of their way to find out information about the home. The less work they have to do, the more likely they are to book.
Boost Your Exposure
In today's competitive market it is important to have your listing on more than one distribution channel. That is why we also use sites such as: Homeaway, VRBO, airbnb, and Booking.com.
Tip #2: Provide Excellent Customer Service
Guests are more satisfied when their host is quick to respond to every question and concern.
Many guests prefer text communication to email or phone. Our guests can text to book or report maintenance during their stay.
Be Available 24/7
Guests like to know that someone is always there in case of an emergency. Our guests have access to after-hours, emergency service 24 hours a day, year-round!
Tip #3: Focus on Experience
Give a Welcome Gift
Surprise your guests with a welcome gift like a beach bag, gift basket, a dozen bagels, or a cheesecake. A small sentiment can make a memorable difference. This can ensure your guest rents again in the future!
Provide Premium Services
Offer premium move channels like HBO, Netflix, and join guest benefit membership programs like KCLUB or the YMCA.
Make Annual Updates
Guest take notice when you update your home - study your guest reviews for updaing ideas! You don't always have to go under a big construction project, things like updating decor, fresh paint, and taking care of little projects can make a big difference. Repeat renters are much more likely to stay when they know that the homeowners take pride in their home.