Departure time is before 10am on the ending date of your reservation. Late check-outs (12pm) may be available upon request for a small fee. If you are staying in a home offering keyless entry, you do not need to come to the office. However, we ask you use our Mobile Check-Out form available in our mobile app or use the check-out via email option below:
Please include your full name and property ID in the email.
If you are unable to perform departure duties, please contact us to arrange for additional cleaning services (fees vary per home).
- Remove all food from the refrigerator/freezer and leave the temperature settings on medium. Any unopened, non-perishable food may be brought to our office for the local food pantry.
- Clean and put away dishes including those in the dishwasher. Make sure small appliances are turned off. Wipe down counters. Remove any excess sand from showers/tubs.
- If sheets and or towels were provided, please leave the sheets on the beds and place the towels near the lowest entry door. (Do not remove mattress covers, pillow protectors, blankets, or bedspreads).
- Check closets, drawers and under beds for personal items.
- Close and lock all windows and doors.
- Turn off all inside and outside lights.
- Set A/C to 78 degrees during the summer, or heat to 55 degrees during the winter.
- Tidy up outside areas including decks, yard and pool area, if applicable.
- Clean the grill with the brush provided.
- Place all trash in exterior cans and move to the street for pick up. The night prior to check-out is best, often times the service is done pre-dawn.
- Please DO NOT lock the deadbolt. Our cleaners don’t always have a deadbolt key.
- Return keys and completed forms to your check-in office. If you depart before our offices open, please leave keys and forms in the After-Hours Drop Box, at your check-in office.
- If you have any unopened, non-perishable items you would like to donate to the local food pantry, our office will have bins for you to drop off those items.
IF THE HOME IS LEFT IN POOR CONDITION, YOU MAY BE CHARGED FOR ADDITIONAL CLEANING.
Don’t forget to Pre-Reserve your home for next year!
Use the pre-reservation form included in this packet or stop by our office prior to your departure and we will pre-reserve your home for you. Homes not pre-reserved prior to your departure will become available to the public.
Thank you for choosing Beach Realty / Kitty Hawk Rentals! See you next year!