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Travel Insurance Claims Process

3 Sep 2019
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Storm Alerts

Hello guests,

A mandatory evacuation for all Dare County visitors begins Tuesday, September 3 at 12:00 p.m. If you purchased travel insurance and your vacation stay dates are affected by the Mandatory Evacuation, please use the below link to file a travel insurance claim:

Submit a Claim

Guest’s Trip Interruption claims will be expedited when completing and submitting their claim through the link above.

In the box which asks “Please explain the circumstances of your claim”, guests should state “Mandatory evacuation for Hurricane Dorian effective 09/03/19”

The Sun Trip Preserver travel insurance policy Mandatory Evacuation benefit language is as follows:

m. mandatory evacuation ordered by local government authorities at Your Trip destination due to a Natural Disaster or a hurricane named after your Effective Date of Your coverage. You must have 4 days or 50% or less of Your Trip length remaining at the time the mandatory evacuation ends in order to cancel or interrupt Your Trip and for this benefit to be payable We will only pay benefits for losses occurring within 30 calendar days after the mandatory evacuation;

If you have any questions in completing your Trip Interruption claim please call  1-866-889-7409.