Departure time is before 10am on the ending date of your reservation. Late check-outs (12pm) may be available upon request for a small fee.
Upon your departure, please let us know via text at 252-441-7166 or by using the mobile check-out feature in the Happy Stays app. This will alert our housekeeping team that you have left the property.
Check-Out Instructions:
If you are unable to perform departure duties, please contact us to arrange for additional cleaning services (fees vary per home).
- Remove all food from the refrigerator/freezer and leave the temperature settings on medium. Any unopened, non-perishable food may be brought to our Kitty Hawk office (4820 N. Croatan Hwy, Kitty Hawk, NC) for the local food pantry.
- Load and start the dishwashers, return dishes to their cabinets, wipe down counters, and perform a light overall cleaning.
- Remove any excess sand from showers/tubs.
- If sheets and/or towels were provided, please leave the sheets on the beds and place the towels near the lowest entry door. (Do not remove mattress covers, pillow protectors, blankets, or bedspreads.)
- Check closets, drawers, and under beds for personal items.
- Close and lock all windows and doors. Please DO NOT lock the deadbolt. Our cleaners don’t always have a deadbolt key.
- Turn off all inside and outside lights.
- Set thermostat between 72° and 74° for AC or 55° for heat.
- Tidy up outside areas including decks, yard, and pool area, if applicable. Failure to clean up after pets will result in additional charges.
- Clean the grill with the brush provided.
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Place all trash in exterior cans. Note: Only move cans to the curb if pickup is tomorrow.
IF THE HOME IS LEFT IN POOR CONDITION, YOU MAY BE CHARGED FOR ADDITIONAL CLEANING.