Kitty Hawk Rentals’ service technicians are on call 24 hours a day to respond to any and every service your home may need. Our overall objective is to respond to every service call in a timely and efficient manner, always within 24 hours of initial request. We produce solutions that are cost-efficient without sacrificing quality service.
The security of your home is very important to us. We require our inspectors to visit your home twice upon every departure, once immediatly following guest departure and again after the home has been cleaned. This process has not only improved the identification of damaged or stolen items, but also decreased number of guest call backs upon next arrival.
Our service staff has over 30 years of combined experience with Kitty Hawk Rentals and are recognized for their swift maintenance turn-around times, professional approach and their ability to resolve matters for guests at minimal expense to Owners.
Pool & Spa
Kitty Hawk Rentals pool & spa professionals have proven themselves to be the best at what they do! They visit homes bi-weekly to ensure the cleanliness of your pool & spa and keep an eye out for the security of your property. Our professionals operate at an outstanding 0.01% call back rate from 2011-2015.
Our housekeeping department guarantees a clean home. Kitty Hawk Rentals’ guests have high expectations about the cleanliness of their vacation homes and we expect nothing short of perfection from our cleaners. This is why we employ only trusted and loyal vendors who deliver beyond our expectations. We offer an affordable linen service with beds made so that your guests are not burdened with an extra expense or having to pack their own linens. We also offer high thread count linens in 2016. In order to do our part for the environment, our cleaners use Eco-friendly products when cleaning your home.
Many of our homes offer a long list of custom amenities for the use and enjoyment of it's guests. We encourage our owners to provide any and every amenity they would enjoy on a vacation. At Kitty Hawk Rentals, our guests have come to expect certain amenities in their rental cottage thus we do require these standard/required items be available for each home.